Shipping Updates! A Message from Our CEO About COVID-19
The coronavirus is affecting every aspect of our lives. First and foremost, we hope you are staying safe and sane at home and washing your hands.
We are open and shipping orders out! We’re taking extra precautions because of COVID-19, including cleaning a minimum of 3 hours a day.
This is causing shipping delays. We are doing everything we safely can to get back to a shorter turnaround time.
We’re so sorry for the inconvenience. These precautions are necessary for the safety of myself and our customers.
We know these products are important to you I am working hard to get them out the door. I'm currently shipping orders 6 days a week. Thank you for your patience and support during this time!
Policies that are in effect currently
I’ve always kept a clean workplace, but I have ramped up my efforts by using CDC-recommended bleach water solutions and increasing the frequency of wiping down every surface.
Hand washing, given is in accordance with the current CDC recommendations, I wash my hands every time I enter the building, pass a sink, eat, or touch a doorknob.
To be extra safe, I canceled local order pickups.
I have been monitoring all COVID-19 information as it comes out and react accordingly. I am in routine contact with my local health department and monitor the CDC website frequently.
Due to stores being closed because of COVID-19 I'm now offering FREE shipping to all my customers. I appreciate you!
Please stay safe and healthy. If you have any questions or concerns, please reach out to our customer service team at firstname.lastname@example.org.
Keep washing your hands,